Description
It is the process of monitoring and measuring the quality of execution, evaluating the performance, and examining whether the product or service meets the criteria as expected. It is used in the Monitoring & Controlling Process Group and in the Quality Mgmt Knowledge Area.
Process Group
This activity is done in the following Process Group(s) during the project management.
Monitoring & Controlling
Knowledge Area
Project Quality Mgmt.
Tool
This activity is performed by using the following project management tools and techniques by the project manager and the team.
Tool Type | Tool |
Data analysis Tool | Performance reviews |
Root cause analysis | |
Data gathering Tool | Check sheets |
Checklists | |
Questionnaires and surveys | |
Statistical sampling | |
Data representation Tool | Cause-and-effect diagrams |
Control charts | |
Histogram | |
Scatter diagrams | |
Common Tool | Inspection |
Meetings | |
Testing/product evaluations |
Input
Performing this project management activity uses the following inputs to be used along with the tools and techniques in order to produce the expected outputs as mentioned below.
Input Type | Input |
Common Input | Approved change requests |
Deliverables | |
Enterprise environmental factors | |
Organizational process assets | |
Work performance data | |
Project documents | Lessons learned register |
Quality metrics | |
Test and evaluation documents | |
Project management plan | Quality management plan |
Output
This activity in project management results in the following outputs after proving the required inputs and using the appropriate tools or techniques as mentioned above.
Output Type | Output |
Common Output | Change requests |
Quality control measurements | |
Verified deliverables | |
Work performance information | |
Project documents updates | Issue log |
Lessons learned register | |
Risk register | |
Test and evaluation documents | |
Project management plan updates | Quality management plan |
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