EI is the ability to recognise, understand, and control one’s own emotions as well as the emotions of others. It means being able to use feelings to guide thoughts and actions, deal with change, and make good relationships.
Most of the time, EI is measured by a mix of self-report surveys and tests of ability. Self-report surveys measure how a person thinks about their own emotional intelligence, while ability tests measure how well a person can recognise and understand other people’s emotions and control their own.
Developing emotional intelligence has many benefits, such as:
Improved Self-Awareness: People can become more self-aware and better able to handle their own emotions if they understand their own emotions and how they affect their behaviour.
Better relationships with other people: Emotional intelligence is linked to better social skills, like empathy and good communication, which can make relationships stronger.
Increased Resilience: People with high emotional intelligence are better able to deal with stress and problems and are more open to change.
Emotional intelligence can help people make better decisions by taking their own emotions and the emotions of others into account during the decision-making process.
Overall, emotional intelligence is a valuable skill that can help you be more successful and happy at work and in your personal life. By improving their emotional intelligence, people are better able to control their own feelings, build good relationships, and handle difficult social situations.
Usage
It is used in human resource managment
