Description
 |
| Root Cause Anaysis |
A technique that is used to determine the underlying root causes of risk, variance, or a defect.
Often Cause and Effect Diagram is used to find the root cause.
It is used in Risk Management to identify the main cause of anticipated threats (and opportunities).
It is used in Quality Management to find out the main cause of a defect. After the root cause is found and resolved the entire problem vanishes.
It is used in Stakeholder Management to identify and resolve the issues related to stakeholder expectations and support.
EXAMPLE
Let us say a project is over-budget. At the outset, it seems like there is something wrong with the estimate or incurred expenses. But it was discovered that a new hire is not skilled in the required technology and throws a lot of defects to the systems attracting reworks and thus extending the timeline. So the root cause of the over-budget can be an unskilled new joiner.
It belongs to the tool category – Data analysis
Where it is Used
Process Groups
This tool is used in the following Process Group(s) during the project management
Planning
Executing
Knowledge Areas
This tool is used in the following Knowledge Areas during the project management
Project Quality Mgmt.
Project Integration Mgmt.
Project Stakeholder Mgmt.
Project Risk Mgmt.
Activities
This technique is used while performing the following project management activities by the project manager and the team
Identify Risks
Plan Stakeholder Engagement
Manage Quality
Monitor and Control Project Work
Control Quality
Monitor Stakeholder Engagement
Process Group | Knowledge Area | Activity |
Planning | Project Risk Mgmt. | Identify Risks |
Project Stakeholder Mgmt. | Plan Stakeholder Engagement | |
Executing | Project Quality Mgmt. | Manage Quality |
Monitoring & Controlling | Project Integration Mgmt. | Monitor and Control Project Work |
Project Quality Mgmt. | Control Quality | |
Project Stakeholder Mgmt. | Monitor Stakeholder Engagement |
Copyrights Reserved (MyPMP)
