Voice of the Customer (VoC) Voice of the Customer (VoC) is a term used in project management to describe the process of gathering and understanding customer needs, expectations, and preferences so that a product or service can be made that meets or exceeds their needs. In short, the Voice of the Customer is an important part of…
Quality Report A quality report is a document that summarises the results of quality control and quality assurance activities that have been done on a product or service. It usually has information about the quality standards, how quality is measured, and the results of quality tests. A report of average quality might have the following parts: This…
Regression Analysis Regression analysis is a statistical method used to model and study how two or more variables are connected. In business, economics, finance, and other fields, it is often used to understand and predict how complex systems will act. In regression analysis, one variable is called the “dependent variable,” and the other variables are called “independent…
Risk Acceptance Risk acceptance is a strategy for managing risks that means you accept the possible effects of a risk without taking any specific steps to avoid or reduce the risk. This strategy is usually used when the possible effects of a risk are small or can be handled without causing a lot of trouble or cost….
Risk Mitigation Risk mitigation is the process of finding, evaluating, and putting into action ways to reduce or get rid of the bad effects that risks could have on a project, activity, or decision. The goal of risk mitigation is to reduce the likelihood and/or severity of a risk, which lessens the bad things that could happen….
Rolling Wave Planning Rolling Wave Planning is a project management method in which a project is planned in stages, with each stage being planned and carried out in turn as the project goes on. It is an iterative process that lets project managers plan and carry out a project in stages, changing their plans based on the…
Schedule Model A schedule model is a picture of a plan or timeline that shows the order of tasks that need to be done to finish a project or reach a goal. A schedule model usually shows information like when each activity starts and ends, how activities depend on each other, what resources each activity needs, and…
S-Curve The S-curve can be used to keep track of both the progress and the cost of a project over time. The cost S-curve is a graph that shows how much a project has cost together over time. In the case of the Progress S-Curve, it shows the progress of project product development over time. In the…
