ADKAR®

ADKAR is a change management system that helps organisations make changes that work well. It stands for Awareness, Desire, Knowledge, Abilities, and Reinforcement. Here’s a quick look at each step:

Awareness: The first step of the ADKAR plan is to make sure that all of the parties know that something needs to change. It helps everyone understand why the change is happening and what people should expect from it.

Desire: Once the parties know that change is needed, the next step is to make them want to change. This means helping the people who will be affected by the change understand how it will help them and the organisation as a whole.

Knowledge: Once people want the change, they need to be given the information and skills they need to make it happen. This step is about giving people training and support to help them understand the change and how to put it into place.

Ability: In the ability step, parties are given the tools and resources they need to make the change. This could mean adding more people or technology, reorganizing processes or routines, or making changes to rules.

Reinforcement: The last step of the ADKAR model is to reinforce the change by enjoying wins, recognising people and teams that helped with the change, and giving ongoing support to make sure the change sticks.

By using the ADKAR model, organisations can help people change for the better by raising awareness and building a desire for change, giving people the information and skills they need to make the change, and making sure the change sticks by reinforcing it.