A communication management plan is a paper that describes the way a project will communicate and how it will do it. It makes sure that the right information goes to the right people at the right time and through the right routes. Here are some things that might be in a plan for managing communication:
1. Communication objectives: The goals of the communication plan, including what information needs to be shared and with whom.
2. Stakeholder analysis: Figures out who is involved in the project, what their communication needs are, and how they will get and give information.
3. Communication methods: The ways that information will be shared, such as through email, talks, or tools for managing projects.
4. Frequency of contact: The plan and times for communication events, such as frequent state reports, meetings, and progress reports.
5. Roles and responsibilities for communication: This section describes the roles and responsibilities of team members who are involved in communication activities, such as the project manager, the person in charge of communication, and team members.
6. An escalation method is a plan for dealing with communication problems or conflicts, including how and when to bring problems to the attention of higher management or other parties.
7. Templates and forms for communication: This section describes the usual styles and templates for things like progress reports, status updates, and meeting plans.
8. Communication review and feedback: A way to find out how well the communication plan is working and how people feel about the way communication is being done.
By having a communication management plan, project teams can make sure that communication is effective and efficient and that stakeholders are kept updated and involved throughout the project. This can help avoid miscommunication, delays, and other problems that can happen when dialogue isn’t handled well.
