Description  Emotional Intelligence It is the ability to identify, assess, and manage the personal emotions of oneself, other people, and groups.  It belongs to the tool category – Interpersonal and team skills Where it is Used  Process Groups Executing Knowledge Areas Project Resource Mgmt.  Activities Manage Team Process Group Knowledge Area Activity Executing Project Resource Mgmt. Manage Team Kailash B, MBA,…
Description Cultural Awareness It is an interpersonal and team skill. It facilitates knowing and accepting the differences between people, groups, and organizations, and adapting to them through an effective communication strategy. It belongs to the tool category – Interpersonal and team skills Where it is Used Process Groups PlanningExecutingMonitoring & Controlling Knowledge Areas Project Communications Mgmt.Project Stakeholder Mgmt. Activities Plan Communications ManagementManage…
Description Conflict Management Stakeholders can be brought into consensus on the charter’s objectives, success criteria, high-level requirements, project description, and summary milestones through conflict management. It may be required to employ conflict management strategies to get everyone on the same page regarding the project management strategy. A high-performing team is the result of a project manager who…
Description It is an assessment technique to identify the communication method, format, and content preferred by the stakeholders. This assessment may be used after a “stakeholder engagement assessment” to identify gaps in stakeholder engagement that require additional tailored communication activities. Communication Styles Assessment  It belongs to the tool category – Interpersonal and team skills  Where it is…
Description Active listening is a communication technique that requires the listener to fully engage with the speaker, and to understand, interpret, and respond to what is being said. It is an important skill in any context, but especially in project management, where effective communication is essential to successful outcomes. The PMBOK (Project Management Body of Knowledge) defines…
