What is Quality Metrics?

Quality Metrics in project management are analogous to measuring sticks used to assess how effectively things are being done in a project, much as using a ruler to determine if a table is the correct height. These metrics are precise standards or criteria used to measure the quality of the project’s work, goods, or services. They might be things like precision, dependability, efficiency, or client pleasure. Project managers may use these metrics to track and measure the project’s performance against set criteria, ensuring that the work achieves the desired level of quality and finding opportunities for improvement. Essentially, these are methods used to assess the quality of the project’s outputs or processes.